Zoom attendance

What it does

For Zoom meetings linked to a training on your team's MyCadre schedule (by Meeting ID), MyCadre reads the participant list after the meeting ends. It marks each teammate present, along with how many minutes they stayed.

That attendance shows up in three places:

• HQ Attendance, for owners and admins.
• Showing up, the view a field trainer uses for their team.
• Each member's own attendance, on their Trainings.

Requirements

• A Zoom Pro (paid) account for the account that hosts your trainings. Only Pro accounts report who joined.
• A MyCadre owner or admin to connect the team's account.
• Members who only join meetings don't connect anything.

Add the app

The team's Zoom account (an owner or admin does this).

1. In MyCadre, open HQ, then Integrations, and find the Zoom card.
2. Tap Connect with Zoom.
3. Sign in to Zoom as an admin of the account and approve.
4. Look for Connected · Zoom Pro on the card.

A host on their own Zoom Pro.

1. In MyCadre, open Settings, then Zoom.
2. Tap Connect Zoom and sign in to the Zoom account you host trainings on.

If Zoom stops accepting a connection, the card says so and offers a reconnect button. Trainings on that account aren't counted until you reconnect.

Use it

• Give each training its Zoom Meeting ID when you create or edit it in HQ. That's how MyCadre knows which Zoom meeting belongs to which session.
• Attendance appears within about an hour after a session ends. Zoom sometimes finishes its report late, so MyCadre keeps rechecking a session for several days (seven) and fills in anything that arrives after the first read.
• "Showed up" means staying at least half of the session. Stay less and it shows as left early.
• Time adds up if someone joins from more than one device, and overlapping time counts once.
• People are matched by the email on their MyCadre account first, then by an answer someone already gave on Who's this?, then by name when only one person on the team goes by it.
• Who's this? is for a Zoom name nobody recognized, like "iPhone" or "Big T". An owner or admin answers it in HQ (Trainings, then Attendance), and a field trainer answers it for their own team from Showing up. Pick the person, or Not on our team for a guest, and tap Save.
• A host or admin mark in HQ always wins over what Zoom reports.
• Repeating trainings aren't counted from Zoom yet, so those still use check-ins and host marks.

Data and permissions

The app asks Zoom for three read-only permissions, in plain words:

• View a user (to check that the account is a Zoom Pro account).
• View a past meeting's instances (each time a meeting ran).
• View a past meeting's participants (who joined and for how long).

What MyCadre stores:

• Attendance records: who was there and how long they stayed.
• For a participant we couldn't match to a teammate, their Zoom display name and email, so your team admin can identify them on Who's this?.
• The connection to Zoom itself. Its access tokens are encrypted with AES-256-GCM.

MyCadre only reads the attendee list of Zoom meetings that match your team's trainings. It never reads recordings, chat or meeting content, and it never creates or changes anything in Zoom.

More in our Privacy Policy and Terms.

Remove the app

From MyCadre.

• The team's account: HQ, then Integrations, then the Zoom card, then Disconnect.
• A host's own Zoom: Settings, then Zoom, then Disconnect Zoom, and confirm.
• MyCadre deletes its stored Zoom tokens, so it can't read anything from that account again until someone connects it again.

From Zoom.

1. A Zoom account admin opens the Zoom App Marketplace, then Manage, then Added Apps.
2. Find MyCadre and choose Remove.
3. Zoom tells MyCadre, and MyCadre automatically deletes that Zoom account's stored tokens.

Attendance that was already recorded stays with your team.

Stuck? We're one message away.

Email support@mycadre.ai or send us a message.