MyCadre account and team notifications

Text messages from MyCadre

MyCadre, LLC texts the members of the teams that use MyCadre about their account and their team, and only the members who ask for it. Here's what we send, how you opt in, and how to stop.

What members get

Team invites

When you're added to another team, a heads-up with the link to open it in MyCadre.

Training reminders

A reminder before a training you said you're going to.

Sign-in and account help

Help getting into your account and keeping it in order, when you need it.

Message alerts

A heads-up when a teammate or your trainer sends you a message in MyCadre.

That's the whole list. These texts are never marketing, and MyCadre doesn't use this program to text a team's leads or customers.

How members opt in

  1. Sign in to MyCadre.
  2. On the web, open Settings and find Your details. In the MyCadre app, open the Me tab, tap the gear, then Edit profile.
  3. Enter your mobile number.
  4. Check the box under your number and save. It starts unchecked, and nothing is sent until you check it.

A team owner or admin can add your number to the team's roster, but that never signs you up: only you can. Opting in isn't required to use MyCadre or to buy anything.

Example: Settings, Your details
See our Terms and Privacy Policy.
The same box is in Edit profile in the MyCadre app. It's unchecked until the member checks it.
The one-time ask

Or answer one question, once

Members can also opt in from a one-time ask inside MyCadre: on their first open of Home in the app, or their first page in the web portal. Tapping the button is your consent. It's off until you tap, and it's shown only to signed-in members on a team that uses MyCadre.

If we have your number, the button shows it. To use another, tap Use a different number, enter it, and tap Text me. Not now sends nothing: we ask again no sooner than 30 days later, and at most 3 times in all. The same choices are always in Settings and Edit profile.

A number from another system, or one added by an admin, never signs anyone up. Only the member's own tap does.

Example: the one-time ask
Get texts from your team?

Only when it matters and the app can't reach you.

Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms & Privacy. Account and team updates from MyCadre.

Text me at <your number>
Use a different number
Not now
A static picture of the ask. In MyCadre the member sees their own number on the button.
The consent, word for word
“Text me MyCadre account and team updates (invites, training reminders, account help, message alerts). Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.”

The details

Program
MyCadre account and team notifications
Sent by
MyCadre, LLC
How often
Message frequency varies with your team's activity.
Cost
Message and data rates may apply.
Stop
Reply STOP at any time, or uncheck the box in your settings.
Help
Reply HELP, or email support@mycadre.ai.
Start again
After a STOP, reply START to any of our texts.
Carriers
Carriers are not liable for delayed or undelivered messages.

What we text back

When you reply START

MyCadre: You're signed up for account and team updates. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

When you reply HELP

MyCadre account and team updates. Help: support@mycadre.ai or mycadre.ai/sms. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out.

When you reply STOP

MyCadre: You're unsubscribed and won't get any more texts from us. Reply START to opt back in. Questions? support@mycadre.ai

Your number stays yours

We use your mobile number only to send these texts and to support you. We don't sell, rent or share mobile numbers or text opt-in consent with third parties or affiliates for marketing or promotional purposes.

The full program terms are in our Terms of Service, and how we handle your number is in our Privacy Policy. Questions? Email support@mycadre.ai.